❓ Frequently Asked Questions
What types of portable power stations are available?
We supply two main series: entry-level (500–1000Wh) for small electronic devices, and high-capacity (1500–5000Wh) for daily home backup, outdoor camping, and field work.
How long is the warranty period for these units?
The standard warranty ranges from 12–24 months depending on the model. For bulk orders, we offer extended warranty options up to 3 years along with dedicated after-sales support.
Can specifications be customized for specific projects?
Yes. We offer customization for battery capacity, output ports, charging speeds, and exterior appearance to meet the needs of outdoor brands and emergency rescue teams.
What are the available charging methods and times?
Units can be charged via standard AC grid, solar panels (18–24V), or car chargers. Entry-level models take 3–6 hours to full charge, while high-capacity models require 6–12 hours.
What safety protections are integrated into the system?
Each power station features a multi-functional Battery Management System (BMS) with 8-layer protection and a flame-retardant ABS shell to prevent over-voltage, short circuits, and overheating.
Are the products compliant with international standards?
Yes, all units are CE, FCC, PSE, and CCC compliant. The BMS meets global IEC norms, ensuring safety and legality for international use and transportation.